Standards First
Good operations start with data quality and clear governance. I invest in foundations that make everything else easier.
Translate, Then Enable
I work closely with Product and Tech to turn strategy into executable systems—bridging what leadership wants with what teams can actually do.
Quiet Transformation
The best changes are invisible externally but dramatically simplify work internally. Remove friction, not features.
I don't build technical systems in isolation. My role is to define requirements clearly, test rigorously, and operationalize effectively—working side by side with product managers and engineers who bring the technical implementation.
This collaboration works because I understand enough about data, automation, and tooling to have productive conversations—without pretending to be a software engineer. I experiment with existing tools and embedded capabilities, then translate what works into scalable operations.